Refund policy

Refunds

If you are not fully satisfied with your order then you can return it in its original condition, with proof of purchase within 14 days of purchase. We can offer a refund or exchange. We will not offer refunds, exchanges or accept returns simply because you do not like a scent/fragrance.
If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you have any questions at all, please email sales@fypforyouperfume.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days (Exact timescale depends on how quickly the payment is processed. This is out with our control)

To start a return, you can contact us at sales@fypforyouperfume.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@fypforyouperfume.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.